COVID-19 no longer among the top five telehealth diagnoses nationwide as of September 2021


NEW YORK, Dec. 6, 2021 / PRNewswire / – COVID-19 Has Been Removed from the Top Five Telehealth Diagnoses Nationwide in September 2021, according to FAIR Health’s monthly regional telehealth monitoring. As of August, COVID-19 was among the top five telehealth diagnoses nationwide and in all U.S. census regions except the Northeast. As of September, the only region where COVID-19 ranked in the top five was the Midwest. Data represents the population insured by the private sector, including Medicare Advantage and excluding Medicare Fee-for-Service and Medicaid.

For the second consecutive month, national telehealth use, measured as a percentage of all medical claim lines,1 increased by about two percent. Telehealth use rose 2.3% nationally in September, from 4.3% of medical claims lines in August to 4.4% in September, after a national increase of 2.4 % in August. Telehealth use also increased in September in the Midwest and West, although there was no change in the South and a decrease in the Northeast.

August to September 2021, mental health issues, which remained the most prominent telehealth diagnosis nationally and in all regions, increased as a percentage of all telehealth claim lines nationally and in all regions . It was a change from July to August 2021, when this diagnosis declined as a percentage of all telehealth claim lines nationally and in every region.

August to September 2021, substance use disorders have joined the top five telehealth diagnoses nationwide, while rising from the fourth to the third most common telehealth diagnosis in the Northeast. August to September 2021, developmental disabilities dropped from fourth to third place in the top five telehealth diagnoses nationwide. Likewise, this diagnosis rose in rankings in all regions except the South, where it did not make the top five in August or September.

CPT®2 90833, psychotherapy performed with assessment and management visit, 30 minutes, joined the top five telehealth procedure codes by nationwide use in September 2021. Ranked fifth, it replaced CPT 99441, patient service by telephone, five to ten minutes of medical discussion. It was a reversal of August 2021, when CPT 99441 moved CPT 90833 in the ranking.

About the monthly regional telehealth monitoring
Launched in May 2020 As a free service, the Monthly Regional Telehealth Tracker uses FAIR Health data to track telehealth progress from month to month. An interactive map of the four U.S. census regions allows the user to view an infographic about telehealth in a specific month across the country or in individual regions. Each infographic shows monthly changes in telehealth claim line volume, the top five telehealth procedure codes and top five telehealth diagnoses (or diagnostic categories), as well as this month’s top five granular diagnoses in the category most common diagnostic.

President of FAIR Santé Robin gelburd said, “As the COVID-19 pandemic and the use of telehealth continue to evolve, FAIR Health’s monthly regional telehealth tracking serves as a window into this development. This is one of the many ways in which we pursue our mission of transparent healthcare. “

To consult the monthly regional telehealth follow-up, click here.

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About FAIR Health
FAIR Health is a national, independent, non-profit organization that is considered a public charity under section 501 (c) (3) of the Federal Tax Code. It is dedicated to transparency of health care costs and health insurance information through data products, consumer resources and health systems research support. FAIR Health has the largest collection of private health care claims data in the country, comprising over 35 billion claims records and growing at a rate of over 2 billion claims per year. FAIR Health licenses its privately billed data and data products, including benchmarks, data visualizations, custom analyzes and market indices, to commercial and auto-insurers, employers, providers, hospitals and health systems, government agencies, researchers and others. Certified by the Centers for Medicare & Medicaid Services (CMS) as a Qualified National Entity, FAIR Health also receives data representing the experience of all those enrolled in traditional Medicare Parts A, B, and D; FAIR Health includes data on Medicare Advantage registrants among the private claims data in its database. FAIR Health can produce insightful analytical reports and data products based on combined Medicare and commercial claims data for government, providers, payers, and other authorized users. FAIR Health’s systems for processing and storing protected health information have achieved HITRUST CSF certification and achieved AICPA SOC 2 compliance by meeting the stringent data security requirements of these standards. Demonstrating the reliability and objectivity of FAIR Health’s data, the data has been incorporated into the country’s laws and regulations and designated as the official and neutral data source for a variety of state health programs, including including workers’ compensation and personal injury protection. programs (PIP). FAIR Health data serves as an official benchmark in support of some national balance billing laws that protect consumers from bills for surprise emergency and off-grid services. FAIR Health also uses its database to power a free consumer website available in English and Spanish, which allows consumers to estimate and plan their health expenses and provides a rich educational platform on insurance. sickness. An English / Spanish mobile app offers the same educational platform in a concise format and links to cost estimating tools. The website has been honored by the White House Smart Disclosure Summit, Agency for Healthcare Research and Quality (AHRQ), URAC, eHealthcare Leadership Awards, appPicker, Employee Benefits News and Kiplinger’s personal finances. FAIR Health is also named the best resource for patients in Dr. Marty Makary’s book The Price We’re Paying: What Broke American Healthcare And How To Fix It and the book by Dr Elisabeth Rosenthal An American Illness: How Healthcare Became Big Business, and How You Can Get It Back. For more information on FAIR Health, visit

Rachel kent
Senior Director of Marketing, Outreach and Communications
[email protected]

1 A claim line is an individual service or procedure that appears on an insurance claim.
2 CPT © 2021 American Medical Association (AMA). All rights reserved.



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